Dedicated Staff/ Team Service

Dedicated Staffs:

Your time is valuable. How would you like to have peace of mind knowing that your business is being run by a group of highly-trained and experienced professionals, providing you the time to focus your talents on attracting new business orders, networking and doing whatever else comes to mind? If this sounds like a good dream to you we may just be able to make it a reality.

This program would function like an extended branch of your office. You would be dealing with the same office staff day after day to discuss your business matters and needs. All of the help you require would be right at your fingertips.

Nano Admin: -

Key Features:

  • Experienced and certified Engineers to care the servers.
  • Assigned engineer will handle helpdesk, live chat, pre sales, proactive server monitoring.
  • Quarterly Server audit reports and optimizations.
  • 5 days free trial
  • Each engineer will be assigned for 8 hours a day and 5 days per week.
  • 30 min average response time.
  • 6 hours average resolution time .
  • The dedicated staffs can be trained to any custom requirements.
  • Daily work report

What you gain:

  1. Save thousands of $$ in place of spending on in-house techs.
  2. Certified and experienced professionals who are able to mould themselves according to your business and industry needs.
  3. Time to concentrate on Business, rather than surrounded with the technical issues.
  4. On-demand telephonic conversation and video conference with your dedicated staffs.
  5.  Explore new areas in hosting industry without any fear in mind as you will be equipped with full armaments in knowledge and customer service.
  6.  Guidance and Super tips from Intermediate/Power Admin on complex issues.

Intermediate Admin:-

  1. All features of  Nano Admin plan will be there by default.
  2. Will be master in at least one of the Operating System and latest technology.
  3. Will be proficient in one of the scripting language.
  4. Can act as a supervisor of his shift.
  5. Capable to train techs assigned to him.

Power Admin:-

  1. All features of  Nano and Intermediate Admin plans will be imparted in Power Admin by default.
  2. Good proficiency in management skills and communication.
  3. Can supervise a team of 10 techs.
  4. Excellent in server security and administration.
  5. Expert in one of the scripting language like bash, perl.
  6. Will be a certified technician with proven experience in team lead role.
  7. Will be capable of assisting you in your business aspects.

Super Power Admin: -

  1. Can manage and mould the entire team of over 25 techs
  2. Well experienced and certified engineer in the industry.
  3. Proven track records and accomplishments
  4. Expertise in multiple areas.
  5. Will act as a business consultant too.
  6. Guide you hands on with your business.
  7. You can run a hassle free team with proper management and training.
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